ROX Leeds
Store Manager
Competitive Salary + OTE + Benefits + Incentives
About ROX
ROX is an award-winning British luxury jeweller producing some of the UK’s most inspiring jewellery and retailing the world’s finest luxury watches. ROX has a unique retail formula showcasing contemporary, in-house designed jewellery in dramatically different showrooms. The ROX brand was built on its trademark “Diamonds & Thrills” experience to provide every customer with an exciting and personalised shopping journey. With five flagships in the north of the UK, our first showroom in London opened at Battersea Power Station in October 2022.
Job Description
We are looking for a confident, fashion savvy, enthusiastic manager with a real passion to succeed. You will be ready to motivate, coach and support a team of professional sales advisors in luxury retail. Hands-on shop floor management is the key to our success to ensure that every customer has a truly memorable Diamonds & Thrills experience from start to finish. You will be responsible for:
· Driving a high-performance sales culture
· Providing 5-star hospitality and extra-ordinary customer experience
· Merchandising our jewellery in accordance with our guidelines
· Ensuring superior store standards
· Planning, organising and delegating day-to-day tasks
· Training, coaching and assisting sales staff
· Acting as a brand ambassador for ROX
Skills & Experience
· At least two years management experience in a highly customer-focused retail or hospitality environment
· Experience of working to targets and interpreting business data
· The ability to plan and organise store activities
· The ability to build, manage and coach an effective team
· Strong interest in fashion
· A friendly and outgoing personality
· Loads of enthusiasm with a real passion to succeed
· The desire to learn all about diamonds, jewellery and watches
Location
Leeds
Experience:
Management: 2 years (preferred)
Contact
Apply within store or send your CV with a covering letter to hannah.adams@rox.co.uk