Supervisor Overview

Permanent contract, 37.5 hours

The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.

About you

• Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
• Able to understand and analyse commercial reports to drive business opportunities
• Able to identify key performance behaviours and competencies within the team
• Strong communication skills
• Strong prioritising and organisational skills
• Values honesty and integrity in working relationships
• Able to manage change
• Flexible to meet rapidly changing priorities and deadlines
• Able to delegate tasks and follow up effectively to ensure completion

Role Responsibilities

• Supporting the team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicating clearly and concisely with all internal and external business partners to drive business opportunities
• Actively identifying innovative opportunities to maximise the business
• Confidently analysing all available business reports to review weekly, monthly and yearly performance
• Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
• Creating an inclusive, welcoming and approachable environment for employees to thrive in
• Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
• Coaching and developing the team to achieve their full potential
• Ensuring the store is maintained in line with Company policies and procedures

How to apply

Please apply online directly through SpaceNK's careers page.