Swarovski, founded in 1895 in Austria, is renowned for creating high-quality products that celebrate individuality. The company designs, manufactures, and sells the world's finest crystals, Swarovski Created Diamonds, zirconia, jewelry, and accessories, as well as home décor and automotive crystals.

Swarovski Crystal Business has a presence in over 140 countries with 2,300 Swarovski boutiques and employs 16,600 people. Sustainability, diversity, and inclusion are central to Swarovski's legacy, with a commitment to positive environmental and social impact through the Swarovski Foundation.

Job Description

This is a full-time position (38 hours) in the Swarovski Leeds Trinity store and in this role and together with the team, you will:

• Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
• Exceed personal and team service and sales targets.
• Be the driving force behind new and ongoing service and sales opportunities – directly impacting our growth and success.  

Qualifications

• Customer Satisfaction and Customer Service skills.
• Excellent Communication skills.
• Experience in Store Management.
• Knowledge of Retail Loss Prevention techniques.
• Excellent and proven leadership and coaching skills.
• Ability to work independently and make informed decisions.
• Previous experience in a luxury retail environment is a plus. 

How to apply

Please email Dawn Welsh at dawnwelsh@marketcrossjewellers.com